INA President Cortney Gibson

Cortney Gibson
Cortney Gibson

Welcome to the world of nannies, nanny referral agencies, nanny educators and those who provide special services to the in home child care industry. Our mission at INA has to do with educating the public about who a nanny is and the purpose she/he serves in the family. We are also charged with the expectation of promoting the healthy development of children and families through quality in home child care.

To that end, the Board of Directors are representative of the membership, consisting of nannies, newborn care specialists, educators, agency owners, parents and industry service experts. We are confident that this group of individuals will make decisions that will benefit our association and will be very mindful of the individual interests of our members as well as our mission.

The Board of Directors wants to hear from the membership and individuals who are interested in our industry and the association mission. We encourage you to contact us with your ideas.

Additionally, the Association’s Board of Directors communicates regularly by means of the INA Weekly Brief – we encourage you to subscribe and stay up to date with our Association, our industry and our members.


2015-2016 Board of Directors

President,  Cortney Gibson –(Dallas, TX). Newborn Care Specialist Committee Chair. Cortney Gibson is a newborn care specialist and owner of Gibson Newborn Services, an exclusive nationwide newborn care, consulting and placement service. She has been working with families and providing in-home care since 1997, when she began her career as a professional nanny. She began exclusively working with newborns in 2004. Cortney specializes in the care of preemies and multiples, as well as early sleep teaching and parent education. Cortney has spent over 60,000 hours nurturing babies and caring for young children. She holds a certificate in newborn care from Alexandria School. Cortney joined the INA in 2004 and began serving on the Board of Directors in 2007. She currently serves as the chair for the Newborn Care Specialist Committee, assists with securing conference speakers and donations, and works with newborn care specialists in the INA mentor program. Cortney has presented several workshops for parents and caregivers over the years and has written articles for INAVision, as well as parenting websites and blogs.

1st Vice President, Marcia Hall – (Milwaukee, WI). Nanny of the Year Selection Committee Chair and Nanny Mentor Program Chair. Marcia Hall has been working with children and families for that past 15 years. She is a Certified Professional Nanny, an INA Credentialed Nanny, an ACPI Certified Coach for Families and in 2011 was named the International Nanny Association Nanny of the Year. Marcia is a graduate of the English Nanny and Governess School (1997) and of the Academy of Coaching Parents International (2010) and has served as a certified minister, children’s ministry director and foster parent.

Second Vice President Louise Dunham – (Melbourne, Australia). International Membership and Ethics Committee Chair.  Louise is the Managing Director of Placement Solutions, a Melbourne, Australia based niche recruitment firm celebrating its 25th anniversary of specializing in In-home childcare, and household management.  In 2001 Placement Solutions became an inaugural provider of the Australian government DEEWR approved In-home care program that offers Childcare rebates (both CCB and CCR) to eligible families.  In addition to her work with Placement Solutions, Louise served on the National Steering Committee which composed the Australian Interim In-home care standards that are used to set quality guidelines within the in-home childcare industry in Australia. She is a passionate advocate for the need for in-home childcare to be developed, and recognized, as childcare professionals have a valuable role to play within the greater childcare sector.  In 2011 Louise also set up Just Family Nanny Payroll Services Pty Ltd  to assist both her regular clients, as well as other clients employing In–home childcare providers.   In 2013, Louise was honored with a 25 year service award pin for her service to the International Nanny industry.  Louise is extremely knowledgeable after 25 years experience in our industry, and her addition to the INA Board of Directors, and committee chair of International Membership will greatly benefit INA.

Immediate Past President, Kathleen Webb – (Sterling, VA). Governmental Affairs. Kathy co-founded HomeWork Solutions Inc. in 1993. Her business provides payroll and payroll tax services to families who employ nannies, housekeepers, elder care providers and other private service professionals. Kathy and her partner started their business with an idea and a sub-let  90 square foot office. Today her firm employs 15 full time and 4 part time employees and assists thousands of families nationwide with their household payroll and ‘nanny tax’ compliance. Kathy took her company online in 1995 at In 1996 she launched, the first searchable national database of nanny placement agencies. Kathy believes strongly that families and the nannies they employ have the greatest probability of a successful relationship when there is clear communication and an understanding of the norms and practices in the domestic service industry. She wants families to understand their responsibilities – for reference checking, background checking, and payroll tax compliance. She also wants nannies to be informed and strongly encourages written work agreements to establish the terms and conditions of employment. Kathy has authored numerous articles, and is consulted frequently by national media on nanny industry issues and is a magna cum laude graduate of Boston College.  Kathy lives with her husband of 30+ years in Northern Virginia. She is the proud mother of 3 young adults, and mother in law to 2 others, and “Grammy” to a beautiful  girl and boy!

Secretary, Alice Shaffer – (Apex, N.C.). Conference Donations Coordinator. Alice Shaffer has been a career nanny for over 16 years and currently resides in Apex N.C. After graduating Western Carolina University with a bachelor’s degree in Social work in 1995, she started her career as a professional nanny. In 1996, while working as a nanny in Chapel Hill, North Carolina, Alice connected with nanny industry pioneer Eva Harkness, a co-founder of the National Association of Nannies (NAN), who mentored her as she started a nanny support group. In 1997, while working in the D.C. area, she was elected to the ADCAN Board of Directors where over the course of eight years she served as president, vice president and treasurer. Alice is a past member of the board of directors of NAN and in 2006, she became involved in INA serving on the Conference Committee. During the New Orleans INA Annual Conference, she earned the title of the “Raffle Lady” as she sold tickets and raised fistfuls of funds for charity. Since then, each year she has set and exceeded her ticket sales goals and has earned the title of “The Raffle Queen.” In 2010, Alice received her INA Harriette Grant Service Award pin for 15 years of service in the in-home child care industry. Alice was instrumental in the 2011 establishment of the INA Membership Conference Endowment Fund. Half of all monies raised during the Annual Conference 50/50 Charity Raffle are earmarked for that fund.  Alice  is a co-founder of the popular blog Regarding Nannies.

Treasurer, Stacie Steelman – (Carlsbad, California). Membership Committee Chair. Stacie founded Crunch Care, Inc., and began her career in the corporate staffing industry. Starting out as a Recruiter, she  interviewed and placed hundreds of accounting and financial professionals for Adecco Corporation, a $5 billion global recruitment leader. Stacie quickly worked her way up to corporate management, taking a leadership role as a Division Manager and overseeing the Los Angeles market while supporting her team through a major acquisition. A sample of her clients included: The Del Mar Racetrack, The Home Depot Company, First American Insurance Corporation, and Petco.

Stacie was next recruited by The Active Network ( to help develop a sales and marketing team for a new product, focusing on the nonprofit market. A sample of her clients included: Girls On Run International, Susan G. Komen Races for the Cure, and Make a Wish Foundation. After two years of spearheading the department and developing a successful revenue stream, Stacie and her husband had their first child and she made the decision to be a stay-at-home mother.

Recognizing the obvious need in the San Diego market for reliable, trustworthy, “on call” in-home care solutions, Stacie began her new venture by founding Crunch Care, Inc. which specializes in the recruitment of babysitters, nannies, and caregivers for newborns, children, the elderly, and postsurgical patients. Her experience in the corporate recruiting industry hiring over 500 professionals, and as a mother of a young child in the San Diego area allow her to bring a unique approach to the in-home care industry.

Sheri Lopez – (Scottsdale, AZ). celebrates 31 years as a professional, career nanny in 2013.  She has a love for her chosen career path and feels blessed to have touched so many lives through the years.  She feels it is rewarding and amazing to watch little babies grow into productive adults and know in some way she had a hand it this.  Sheri began her nanny career in 1982 right out of high school.  Not ready to go straight into college, but knowing she wanted to center her life on caring and teaching children.  Sheri has cared for over 45 families in many roles – part-time, full-time, occasional, date-nights and travel.  She has cared for children of all ages, but currently specializes in the younger years, and has worked for professionals, sports figures and celebrities.  She continues her education in early childhood development, safety training, CAN/EMT and has become very active in her community in a volunteer capacity with organizations that help children such as ChildHelp, Special Olympics, Child Crisis Center, just to name a few.

Angela Riggs – (Louisville, Kentucky). Education and Exam Committee Chair. Angela is the Director of the Early Childhood Education Department at Sullivan University on the Louisville, Kentucky campus and International Nanny Association member since 2000. Angela has been employed by Sullivan University for nearly 14 years.  For 13 years, she led the department as the Director then named ECE Dean, and has now returned to the role of Director after stepping down from that leadership position for a time to focus on the online studies and growing her small business, Personalized Educational Adventures, LLC.  Before coming to Sullivan, Angela was an Elementary teacher with Jefferson County Public Schools.  Angela has a master’s degree from the University of Louisville, where she specialized in early education and focused on mathematics.

Nearly 4 years ago, Angela embarked on a new challenge of creating a textbook, Under the Child Care Umbrella that was published by Pearson.  Angela was invited to share her Traveling With Children chapter at the International Nanny Association Conference held in San Francisco 3 years ago and presenting at the INA conference spring 2013 titled Thematic Learning Stations. Other opportunities include The NBC Today Show interview on the ethics of the nanny career and answering a number of journalist queries regarding the important of nanny education.

Her mission is:  Knowledge should be limitless and take place in and outside the classroom walls.  Building knowledge through experiences by connecting curiosity to content is my passion!  Last year, she decided to put that passion into a business plan and started Personalized Educational Adventures – providing educational travel services by planning and facilitating customized adventures for children aged 4 to young adult.

Angela is seeking new information and experiences all of the time through research, reading and work with colleagues.  She is eager to help develop resources and serve others in this career field, and looks forward to sharing her experiences, knowledge and joy of early childhood education with INA members.

Amanda Schultz – (Baltimore, Ohio).  Amanda has been caring for children since she was in middle school as a babysitter in her neighborhood. She attended Fairfield Career Center in high school and holds a certification as an Activity Therapist. This training included courses such as medical terminology, anatomy & physiology, child development, and assessing clients with disabilities. After high school Amanda worked at a daycare facility in the toddler and infant rooms. She quickly knew that caring for babies was where she was happiest. She started her nanny career within the year.

As a professional nanny, Amanda has worked with all ages from newborns to age 12 years old, premature babies, twins, triplets and quintuplets. While in Florida she worked with parents who needed a break and a good night’s sleep. She cared for the baby or babies during the night. Doing all the feedings, changing and soothing so the parents could rest. Amanda joined the local mothers group, Greater Orlando Mothers of Twins and Triplets (GOMOTT). This allowed Amanda to help with many mothers that needed guidance on caring for their multiples. Amanda has spoken at meetings with the club members about childcare, what to expect when having multiples and new parent education (nursery needs, schedules/routines, safety concerns, nursing/feeding issues, and common medical issues – reflux, apnea, and colic). Amanda has also spoken at Nannypalooza, National Nanny Training Day and will be leading a session at the INA conference in 2014.

Amanda attended the Alexandria School and earned her certificate as a Newborn Care Specialist, is an International Nanny Association credentialed nanny, continues her education through online courses from Texas Christian University and attends several conferences/trainings throughout the year.

Caroline Malkin –  (Tucson AZ) Caroline is a Trusting Connections Nanny Agency Co-Founder, a full-service agency with locations in Tucson, Arizona and Southlake, TX. She has been in the childcare industry for over 10 years- first as a professional nanny and later became a Certified Postpartum Doula. As a doula she has helped many families during the postpartum period by providing breast feeding support and resources, education on infant care and promoting a positive transition for the family and their newborn. Caroline is also trained to work with mothers experiencing perinatal mood disorders and is a member of the Tucson Postpartum Depression Coalition and Mother Baby Wellness Coalition. She has also shared her knowledge and expertise as an instructor and group facilitator and has taught numerous classes.

Caroline primarily runs the Tucson location and manages Trusting Connection’s skilled team of over 75 employees. She provides TC clients with exceptional nannies and sitters who are trained, experienced and professional. As TC’s official “matchmaker” Caroline provides parents with support, guidance and personalized child care solutions and skillfully connects families with compatible nannies. She is actively involved with the National Association of Women Business Owners (NAWBO) and is also on the Pima Community College Foundation Board in Tucson.

Contact the INA Board of Directors