Annual Conference

*tentative and subject to change without notice.  Scroll down to see a complete listing of workshops & descriptions. 









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Thursday, May 18

8:00 AM ­ 1:00 PM Board of Directors Meeting

12:00 PM – 6:30 PM Registration
All conference attendees must check in to the INA Conference
Registration table BEFORE attending ANY conference event. This is where you will receive your name badge and conference materials. No one will be allowed to enter an official conference event without their name badge.

12:30 PM – 12:45 PM Board of Directors Installation

1:00 PM – 5:00 PM Job Fair
Included with Full conference registration or available for purchase if not attending conference.

2:00 PM ­ 4:00 PM INA Nanny Credential Exam (N)
*Pre-­registration and payment required.

2:00 PM -­ 5:00 PM Nanny & NCS Coaching
*Pre­-registration and payment required.  

INA’s Nanny Mentor Program has been around for many years and benefited countless caregivers. The benefits of mentorship are vast but while both mentoring and coaching can help you move forward in your career, the focus, goals and outcomes are quite different. Mentoring is an ongoing relationship that is usually in an informal setting. Its goal is for a more experienced individual to give some advice and direction to a less experienced individual. It covers a broad range of topics which is generally chosen by the mentee. Coaching typically has a set duration and is usually more structured in nature. The goal is discovering together topics or issues to further explore. Coaches help nannies explore their options, seek solutions, and build a personalized plan of action. This year at the conference you will have the chance to meet with a Nanny or NCS Coach on Thursday afternoon from 2-5 PM. Once you purchase the coaching session, you will pick the available coach and time slot that works best for you (on a first come, first serve basis.) Your coach will connect with you before the conference, have you fill out a short questionnaire so that you can make the most of your time together. Included in the package is also one follow-up conversation via email after the conference.

2:00 PM -­ 5:00 PM Owning a Nanny Agency 101: Tips & Tricks from seasoned agency owners
*Pre­-registration and payment required.

In this exclusive workshop, Caroline Malkin, co-founder of Trusting Connections & Megan Metzger, Founder and President of Preferred ChildCare and Megan Metzger Consulting come together to share tips and tricks to starting an agency and successfully navigating the first three years of ownership. They will help you discover your unique selling proposition, develop effective and compliant hiring practices and marketing tactics to reach ideal nannies and clients quicker. Caroline will do a deep dive in understanding finances and effectively managing your books. With an open and honest approach and over two decades of experience Caroline & Megan will leave you with a road-map to success saving you time, money and headache. You don’t want to miss this exclusive workshop, register today seats will fill fast!

5:30 PM – ­ 6:00 PM First Time Attendee Orientation (G) Hosted by Kellie Geres, INA Conference Coordinator. First time conference attendees are invited to join us for this information introduction to the INA Conference. We will walk you through what to expect and how to get the most out of your conference experience. All are welcome to attend.

6:00 PM ­- 7:30 PM Welcome Reception sponsored by HomePay provided by Breedlove
Join us as we kickoff our 32nd Annual Conference. Come meet new friends, and connect with old friends. Lite snacks and a cash bar will be available.

7:30 PM – 10:00 PM Optional: Group Dinners
We’ve organized several group dinners for our attendees to choose from. Sign-ups will available at conference, at the registration desk. A complete listing of restaurants, prices and menus can be found in the Group Dinners tab of the conference registration site. Groups dinners are optional, sign up is required, and please bring cash for dinner payment, as many group settings cannot separate checks.

Friday, May 19

8:00 AM ­ 8:45 AM Breakfast Sponsored by Placement Solutions

9:00 AM ­ 10:15 AM Keynote Address: Finding Your Own Work/ Life Balance: Tips on Work Life Balance from a Recovering Workaholic  (G)
Sponsored by HomeWork Solutions
Presented by Megan Metzger, Preferred ChildCare and Megan Metzger Consulting

As caregivers, parents, and supporters of the nanny industry we have the desire to nurture and help others, sometimes at the sake of our own mental sanity. In this workshop, Megan Metzger, Founder and President of Preferred ChildCare and Megan Metzger Consulting, will share her personal journey of being a nanny, mother, and business owner. She will share with you tips and tricks she learned from owning a business that ran her life to becoming an owner who now runs her business. This workshop will help you learn how to create your own definition of a balanced life and give you the tools to create one you view as successful and fulfilling.

10:15 AM ­ – 11:00 AM Networking Break Sponsored by The Nanny Mentor

11:00 AM – 12:00 PM Smart Sleep Solutions 4-18 months (N)
Presented by Janeen Hayward
Interested in learning more about healthy sleep habits for your children? From eliminating night waking to naps, this workshop will cover it all–and includes time reserved for asking questions about your specific sleep situation.

11:00 AM – 12:00 Cultural Differences & Sensitivity (NCS)
Presented by Susan Labadi
The need for knowledge and tolerance of cultural sensitivities has never been greater, as wealth spreads and embraces a wider expanse of cultures. Agencies, nannies, and newborn care specialists find increasing complexities and nuances in working with their clients. As a trusted member of client families, you need to know what to expect and how to bridge potential gaps in protocols. Join Susan Labadi, who has guided educators on diversity, and ask sensitive questions from a reliable resource.

11:00 AM – 12:00 PM Refining Systems and Processes (A)
Presented by Rosalind Prather
Every business owners goal should be to create a business that functions on its own. Whether you just want to reach a point where you can take a vacation and have the systems and processes in place so your agency can survive without you or if you aspire of eventually expanding your existing agency, fine-tuning your operational structure is vital. This workshop will teach agencies how to utilize technology to create a well-oiled machine.

11:00 AM – 12:00 PM Working with Older Children – Panel Discussion (N)
Do you work with children aged nine years and up? Are your nanny kids reaching that age soon? This panel discussion with Q&A will provide a great sounding board for the common challenges nannies who care for older children face. Our panelist will briefly share their experiences working with kids from nine through their teen years. Then you will get a chance to ask your questions and get answers from those who have encountered those issues.

12:00 PM ­– 1:30 PM INA Meritorious Award & Service Award Pin Ceremony
Join us as we honor our 2017 INA Meritorious Award Recipient, and award our INA Service Award Pins.

1:30 PM – 2:30 PM Smart Sleep Solutions: 18+ Months (N)
Presented by Janeen Hayward
Interested in learning more about healthy sleep habits for your children? From eliminating night waking to naps, this workshop will cover it all–and includes time reserved for asking questions about your specific sleep situation.

1:30 PM – 2:30 PM Working with LGBTQ Families (NCS)
Presented by Kathleen Braun Butler
As non-traditional families become more commonplace, there is a greater likelihood you may encounter yourself working for one. In this workshop, we will define the various types of families that are encompassed by the LGBTQIA+ umbrella. Discussions will include special considerations as caregivers working with these families, such as cultural sensitivity, gender appropriate pronouns and the roles of parenting for people with non-mainstream sexual orientation or gender identity. We will also cover issues regarding marketing yourself to LGBTQIA+ families, many of whom have significantly higher median household incomes than their heterosexual counterparts.

1:30 PM – 2:30 PM How To Deal With Everyone (A)
Presented by Bob King, Legally Nanny
Nanny agency owners are besieged from all sides. Clients want to negotiate your contract, try to get out of your fees, or want a refund because a candidate didn’t work out. Candidates threaten to sue because you won’t place them or they didn’t get a job that they wanted. Other nanny agencies steal your website look, logo or language. Even the government may come calling to investigate discrimination or wage claims. This seminar will explain how to respond to everyone legally, professionally, and with the best results for your agency. We will provide an overview of applicable laws and best business practices for how you effectively deal with everyone on any occasion to minimize liability and get the best results for your agency.

1:30 PM – 2:30 PM How to Begin a Back-Up Care Program – Panel Discussion (A)
For agencies looking to establish a back-up care program relative to working with Bright Horizons. Participants will get a general overview of all program requirements, steps to take to begin the process, and a detailed overview on what is expected of care providers.

2:45 PM ­– 4:00 PM Round Table Discussions (N)

2:45 PM ­– 4:00 PM Infant Brain Development (NCS)
Presented by Deborah McNelis
Early interactions are critical to the base of self-regulation, resiliency, delayed gratification, executive function, relationships and behaviors throughout life. Did you know early relationships also affect learning? Join Deborah for this fascinating session and you will better understand the critical role secure attachment plays on the babies in your care. It is essential that everyone understands the impact of early relationships and how it can best be achieved.

2:45 PM ­– 4:00 PM Find the Best Nanny – Be the Best Agency (A)
Presented by Jacalyn Burke
An agency is only as good as the nannies that it sources for its clients. Leaving a newborn baby with a nanny is one of the most terrifying experiences for new parents. Our job as agency principals is to close that “fear gap” but how? We do it by knowing how to find, screen and train the best possible child care providers. We do it by continuing to support our clients and our greatest assets: our staff.

2:45 PM ­– 4:00 PM The “B” Word: Defining Your Agency’s Brand (A)
Presented by Brandy Schultz
As a young agency, it is easy to fall into the trap of trying to become whoever and whatever your clients want you to be at any given moment. While “branding” may seem like a buzzword or even a dirty word, someone will define the brand of your agency – either you, your nannies or your clients. This workshop will discuss how you can craft the voice and brand of your agency to attract (and define) your ideal nannies and clients.
4:00 PM – 10:00 PM Optional: Evening Excursions
Pre-registration and payment required.

6:00 PM ­ 9:00 PM Optional: Group Dinners
Pre-registration and payment required.
We’ve organized several group dinners for our attendees to choose from. Sign-ups will available at conference, at the registration desk. A complete listing of restaurants, prices and menus can be found in the Group Dinners tab of the conference registration site. Groups dinners are optional, sign up is required, and please bring cash for dinner payment, as many group settings cannot separate checks.


Saturday, May 20

8:00 AM -­ 8:45 AM Breakfast Sponsored by Newborn Care Solutions

8:00 AM ­- 4:00 PM Vendor Marketplace
Visit our vendors for today only! Services and products brought together for one day, for nannies, NCS, agencies, and educators!

9:00 AM -­ 10:15 AM Gender Differences in Brain Development (N)
Presented by Deborah McNelis
Pink or Blue? Gender Differences related to Learning:  Implications for how brain differences can impact learning are included in this very fun and interesting presentation. Awareness of these differences creates the opportunity for you to have a clearer understanding and provide for the optimal development of both boys and girls brains.

9:00 AM -­ 10:15 AM Professionalism, Ethics, and Name Dropping in the World of Social Media (NCS)
Presented by: Tonya Sakowicz, Newborn Care Solutions & Louise Dunham, Placement Solutions
There seems to be a rise of Name Dropping and a Loss of Professionalism and Ethics since our World has gone all “Social Media” crazy.  People in all walks of life seem to have forgotten what is appropriate to share and not or have the misconception because they are in a “closed” or “private group” that they can share things without concern.  In this workshop, we will look at this new phenomenon and how it affects Newborn Care Specialists since NCS are often working in High Profile and High Net Worth households.  What is right, what is wrong, what an NDA really binds you to and how you can endanger clients and their children when you as an NCS violate both the written and unwritten rules of professionalism and ethics when it comes to client privacy and protection

9:00 AM -­ 10:15 AM If You Cannot Read your Scorecard (Financial Statements), You Do Not Know the Score – Understanding Financial Statements for Business Owners (A)
Presented by David Springett
This workshop is geared for the new & the experienced Agency owner who want to understand more about their financial statements as essential tools in growing the revenue and profits of their business.

• Break-even
• Balance Sheet
• Profit & Loss Statements
• Cash Flow Statements

As Warren Buffet has said – “If you can’t read the scorecard, you do not know the score. If you do not know the score, how can you tell if you are winning.” Good business operators get tired. Great business owners get wealthy!

9:00 AM -­ 10:15 AM Technology & Software – Panel Discussion (A)

10:15 AM -­ 10:45 AM Networking Break Sponsored by Chicago Nannies & Nanny Circle

10:45 AM ­ 12:15 PM Sibling Rivalry: More Friendship, Less Fighting (N)
Presented by Sara Sladoje
Are your children enjoyable one on one but maddening together? Did you know sibling relationships have long lasting effects on shaping our identity and self-esteem? How does the birth of a new sibling affect an older sibling? This workshop will provide information on what to expect regarding sibling fighting and behavior and research on why it is critical to foster healthy sibling interactions. Participants will learn effective tools to create a more collaborative and calm household among your children and nurture sibling bonds.

10:45 AM -­ 12:15 PM From Contact to Signed Contract (NCS)
Presented by Cortney Gibson, Gibson Newborn Services
You love babies. You’ve invested in continuing education. Your reputation is growing and so are inquiries for your services. You’re great at your job, but how can you increase your ability to secure contracts and book your ideal clients? Join industry leader, Cortney Gibson, for an informative workshop that will give you the tools needed to set yourself apart from competitors and close deals so you can get back to nurturing babies! 

10:45 AM ­- 12:15 PM Navigating The Local Marketing Maze: How To Reach The Right Audience With The Right Offer (A)
Presented by Jim Fitzgerald
In this workshop we will help you identify your trade area and specifically the hot spots within it. Then we will show you how to focus on the areas with the highest concentrations of people who act and look like your existing clients. We will then walk through the multiple options available to reach your audience and show you how you can create a multi-channel, fully integrated marketing campaign. Finally, we’ll show you how to track your campaigns to fully optimize results and improve future performance.

10:45 AM -­ 12:15 PM Nanny 2.0: A Fresh Take on Positivity and Professionalism (N)
Presented by Tracey Chipps
The latest version on maintaining positivity in your day to day, promoting your chosen profession to friends and family, self-care guidance, and inspiration. This will be an interactive workshop to promote dialogue about the ups and downs of our profession. To promote positivity and self-care, random giveaways will be provided to lucky workshop attendees.

12:00 PM -­ 1:30 PM Lunch ­ INA Nanny of the Year & INA Annual Meeting
Sponsored by GTM Payroll Service

1:45 PM -­ 3:00 PM How do we tell the children? Coping with divorce, death and difficulty (N)
Presented by Sarah Sladoje
Many families at one time or another or faced with an illness, loss or parent separation. These situations bring a unique challenge to families and it is important to prepare children in a developmentally appropriate way. This workshop provides information on typical reactions children may have during these events, how to best support them, and language to use to help children understand what is happening. Preparation by families and caregivers in these circumstances is critical. With preparation and education, these life challenges can be better navigated and a more positive outcome reached for families.

1:45 PM -­ 3:00 PM Ask the Experts: NCS Panel Discussion (NCS)
Panelists include: Cortney Gibson, Tonya Sakowicz, Malia Hudson, Karen Yatsko, Jocelynn Yelverton, Kathleen Braun Butler

1:45 PM -­ 3:00 PM The Business Tools for a Successful Business (A)
Presented by David Springett
This workshop is geared to ALL Agency owners & staff who want to maximize their success in their business by learning critical business tools and learning to work “ON” their business rather than “IN” their business! Business owners struggle financially because they are too busy “growing and operating” the business and not running the business-end of their company. It is not that they do not want to … It’s that no one ever taught them how! You cannot create and sustain business success without business skills and tools. When you find, and learns tools that work, success and growth is much easier and much less stressful!

1:45 PM -­ 3:00 PM Agency Staff: Panel Discussion (A)

3:00 PM – ­ 3:30 PM Networking Break Last chance to visit our Marketplace! Sponsored by Mahler Staffing

3:30 PM –­ 4:30 PM Top 5 Nanny Hacks (N)
Presented by Jacalyn Burke
Are you looking for a strategy to raise your career game? Do you have unique skill-sets but you don’t know how to transfer them within the child care industry? Do you feel stuck in your job as a nanny? Child care author and advocate Jacalyn S Burke presents an exclusive workshop aimed at nannies like you. Jacalyn worked in Manhattan for 14 years as a nanny among every type of child care worker. She understands the industry and the marketplace. Her techniques and ideas will leave you with a game plan for success.

3:30 PM –­ 4:30 PM How to Establish and Grow a Successful NCS Business (NCS)

3:30 PM –­ 4:30 PM Agency Round Table Discussions (A)

3:30 PM –­ 4:30 PM Agency Coaching (A)
*additional fee and sign up required

4:30 PM – 5:00 PM Caucus ­ Nanny | NCS  | Agency

5:15 PM ­– 6:45 PM Closing Reception & Raffle
 Come join us as we close out conference. This will be your last chance to purchase raffle tickets and we will be drawing for the amazing selection of prizes. You must be present to win or designate an agent to accept your prize. Cash bar and light appetizers will be provided.

7:00 PM ­ 9:00 PM Optional: Group Dinners
We’ve organized several group dinners for our attendees to choose from. Sign-ups will available at conference, at the registration desk. A complete listing of restaurants, prices and menus can be found in the Group Dinners tab of the conference registration site. Groups dinners are optional, sign up is required, and please bring cash for dinner payment, as many group settings cannot separate checks.

Sunday, May 21

8:00 AM ­ 1:00 PM Board of Directors Meeting.
All are welcome to attend.

8:00 AM ­ 10:00 AM INA Nanny Credential Exam
Pre-registration and payment required.

8:00 AM – 5:00 PM Optional Excursion: ALL DAY Chicago. We will leave the hotel at a designated time, when we will have a bus hired to drive our group to a designated area in Chicago. From there, you will be able to go and explore Chicago on your own or with a group, and meet back at the bus at a designated time. If you choose to do this all-day excursion, it is advised that you have a LATE evening flight or Monday (or later) flight.