About Us

INA President Marcia Hall

Marcia Hall

Welcome to the world of nannies, nanny referral agencies, nanny educators and those who provide special services to the in home child care industry. Our mission at INA has to do with educating the public about who a nanny is and the purpose she/he serves in the family. We are also charged with the expectation of promoting the healthy development of children and families through quality in home child care.

To that end, the Board of Directors are representative of the membership, consisting of nannies, newborn care specialists, educators, agency owners, parents and industry service experts. We are confident that this group of individuals will make decisions that will benefit our association and will be very mindful of the individual interests of our members as well as our mission.

The Board of Directors wants to hear from the membership and individuals who are interested in our industry and the association mission. We encourage you to contact us with your ideas.

Additionally, the Association’s Board of Directors communicates regularly by means of the INA Weekly Brief – we encourage you to subscribe and stay up to date with our Association, our industry and our members.


2016-2018 Board of Directors

President, Marcia Hall – (Milwaukee, WI). Marcia Hall has been working with children and families for that past 18 years. She is an INA Credentialed Nanny, an ACPI Certified Coach for Families and in 2011 was named the International Nanny Association Nanny of the Year. Marcia is a graduate of the English Nanny and Governess School (1997) and of the Academy of Coaching Parents International. (2010) In 2014 she opened Nanny Coaching Team which endeavors to connect industry professionals with those who want to learn. Though Marcia’s full time job currently is mommy to her three amazing children, she will forever be a nanny at heart. Marcia has been an INA member since 2005 and joined the Board of Directors in 2011. She currently is the chair of the Nanny Workshop Selection Committee and assists with both the Mentor Program and the Nanny of the Year Program.

First Vice President Louise Dunham – (Melbourne, Australia). Louise is the Managing Director of Placement Solutions, a Melbourne, Australia based niche recruitment firm celebrating its 27th anniversary. Placement Solutions is the first and only Childwise accredited Agency in Australia and trains nannies in child abuse prevention. Placement Solutions is a labor hire firm mainly and employs over 500 nannies. Louise also owns and runs Just Family Nanny Payroll Pty Ltd and a training company Nurture college of Training Pty Ltd. As Chair of the Ethics Committee she is absolutely committed to ensuring best recommended practice is upheld for all INA members. She has also worked with Angela Riggs to update the INA basic and credential exam. Louise has been an INA member since 2010 and joined the Board of Directors in 2013. She is the Chair of the Ethics Committee and the International Membership Committee. She also works as assistant to the treasurer.

Second Vice President, Tonya Sakowicz – (Phoenix, AZ) Newborn Care Specialist Chair. Tonya is an INA Credentialed Nanny, Newborn Care Specialist (NCS) and Parent Educator who does both consulting and in-home sleep conditioning for her clients. Tonya has 29 years of experience as a Nanny and NCS. She is a certified Eco-Maternity Consultant and Green Birth Educator and founded Baby Go Green, Inc. In 2003 Tonya was voted the Professional Childcare Provider of the Year and a year later nominated for the INA Nanny of the Year. That same year, she was nominated by her peers for the NAN Harriette Grant Memorial Award. Tonya is the founder of Newborn Care Solutions dedicated to the training of Newborn Care Specialists and helping families adjust to life with their newborn baby. Tonya is a proud wife and mother of two. Tonya has been a member of the INA since 2001 and joined the board in 2015. She is currently the Newborn Care Specialist Chair.

Treasurer, Stacie Steelman – (Carlsbad, California). Membership Committee Chair. Stacie began her career in the corporate staffing industry but quickly worked her way up to corporate management, taking a leadership role as a Division Manager. After many years in the corporate workforce she had her first child and made the decision to be a stay-at-home mother. Recognizing the obvious need in the San Diego market for reliable, trustworthy, “on call” in-home care solutions, Stacie began her new venture by founding Crunch Care, Inc. which specializes in the recruitment of babysitters, nannies, and caregivers for newborns, children, the elderly and postsurgical patients. Her experience in the corporate recruiting industry hiring over 500 professionals, and as a mother of young children in the San Diego area allow her to bring a unique approach to the in-home care industry. Stacie has been an INA member since 2007 and joined the Board of Directors in 2013.  She is currently the Co-Chair of the Membership Committee.

Immediate Past President, Cortney Gibson –(Dallas, TX). Cortney Gibson is a newborn care specialist and owner of Gibson Newborn Services, an exclusive nationwide newborn care, consulting and placement service. She has been working with families and providing in-home care since 1997, when she began her career as a professional nanny. She began exclusively working with newborns in 2004. Cortney specializes in the care of preemies and multiples, as well as early sleep teaching and parent education. Cortney has spent over 60,000 hours nurturing babies and caring for young children. She holds a certificate in newborn care from Alexandria School.

Cortney has been an INA member since 2004 and joined the Board of Directors in 2007. She serves as chair for the NCS Workshop Committee and the Accreditation Development Committee.

Director, Joanne Barrow – (New York, NY) Joanne is the CEO of Nannies by Noa, LLC in New York City. Born and raised in England, Joanne moved stateside in 1991 to participate in a 12 month Au Pair program which later developed into professional nanny career spanning more than 2 decades. Throughout that time, her love of private service drove her to study formal household management and butling, children’s etiquette and numerous educational, safety and child development courses, as a way to provide the very best service to the families in her care. In 2013, Joanne was awarded INA’s Nanny of the Year. Marriage, motherhood and a well timed transition into agency life and recruitment followed, where Joanne is excited to further focus and develop nanny education, elevating industry standards and providing an experts ‘insider’ point of view to crafting successful placements for both families and nannies.

Joanne has been a member of the INA since 2013 and joined the Board of Directors in 2016. She is currently the co-chair of the Education and Exam Committee and works with Domestic Membership.

Director, Caroline Malkin – (Tucson, AZ) Caroline is a Trusting Connections Nanny Agency Co-Founder, a full-service agency with locations in Tucson, Arizona and Southlake, TX. She has been in the childcare industry for over 10 years- first as a professional nanny and later became a Certified Postpartum Doula. She has also shared her knowledge and expertise as an instructor and group facilitator and has taught numerous classes. Caroline primarily runs Trusting Connections Tucson location and manages their skilled team of over 75 employees. She provides TC clients with exceptional nannies and sitters who are trained, experienced and professional. As Trusting Connections’s official “matchmaker” Caroline provides parents with support, guidance and personalized child care solutions and skillfully connects families with compatible nannies.

Caroline has been an INA member since 2011 and joined the Board of Directors in 2015. She is currently the chair of the Domestic Membership Committee.

Director, Megan Metzger – (Jamestown, NC). Megan is the owner of Preferred ChildCare, a guaranteed babysitting service and nanny placement agency that works with families, businesses and churches throughout North Carolina. She began her career in the industry 20 years ago as a nanny then started her business to help families connect with other qualified childcare providers. As a Mom of three young children, Megan finds her business more relevant than ever. Megan is passionate about mentoring agencies across the world to helping them grow their businesses to create more jobs.

Megan has been a member of the INA since 2012 and joined the Board of Directors in 2016. She is currently the chair of the Business Mentor Committee, Business Workshop Committee, and co-chair of the Education and Exam Committee.

Director, Greta Schraer – (Batavia, OH) Public Relations Chair. Greta has been in the childcare industry for over 20 years. She began working with children at age 12, after becoming a Red Cross Certified Babysitter, and has loved it ever since. In 2010, Greta was the recipient of the International Nanny Association’s Nanny of the Year award. Starting as a local community for nannies in Cincinnati, Ohio, Greta founded CincyNanny in 2009. Greta has a passion to coach nannies as they navigate their career, face challenges in their job, and seek to excel in the industry. She feels privileged to guide families as they navigate their way through quality care choices for their children. Greta has written for Regarding Nannies, as well as articles for the INAVision.

Greta has been a member of the INA since 2009 and joined the Board of Directors in 2015. She is currently the chair of the Caregiver Mentor Committee, Volunteer Steering Committee and helps with the Nanny Workshop Committee and Meritorious Service Award Committee.

Contact the INA Board of Directors